Absolute FAQ Manager
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Other products by Xigla

Item #: XIG-AFM
Our Price: $297.00
 

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Absolute FAQ Manager is a feature packed FAQ and Knowledge Base Management software for delivering automated customer support directly from your web site 24 hours a day / 7 days a week.

It supports unlimited users, topics and knowledge base articles. Natural language searches and question boxes. Content Syndication through RSS, Inline Help Panel (your users don't have to leave your site to get get support) and reports and much more. It has been developed using 100% ASP.NET code and SQL Server stored procedures.

 

Put your customer support on auto-pilot and deliver answers to your customers when they need them!    

Top Features :

  • No Need for a Dedicated Support Staff!
    Customer support is a demanding task. The Absolute FAQ Manager takes care of your support requests automatically, you don't need a dedicated support staff!


     
  • Runs under your own domain and control
    This is not a hosted solution, you get the full script to install in your site under your full domain and control

     
  • Unlimited users , FAQs and topics!
    Unlike other support systems, There are no built in limitations for the number of users that you can set up to work with your Knowledge base. You can get your entire staff to work with the application without having to purchase additional licenses!


  • Fully Automated Knowledge Base
    New questions can be automatically added to your Knowledge base thus creating a dynamic and ever evolving knowledge base for you and your customers!. Your Customer Support will be on auto-pilot as you only have to answer a question once and it will become available to the next customer with a similar inquiry.


     
  • Customizable Inline FAQ Display
    Your customers don't have to leave your site to get answers to their questions. Your FAQ and Knowledge Base opens in a pop-up that aligns to one side of the screen providing Inline Help. Your customers can follow instructions without going back and forth
     

And More!
 


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