Installing Xigla LiveSupport on AC7 AbleCommerce site

by Joe Payne 29. October 2008 11:17

Found something helpful today I forgot to document the last time I encountered it.

 When you install the Xigla LiveSupport component into an AC7 website, you have to make a change to the primary web.config file.  There's a tag that has to be modified.

Edit the ~/Web.Config file in the root of your AC7 store.  Search for the word "theme" - should take you right to a tag <pages theme="AbleCommerce" ...>.  Remove the theme="AbleCommerce" portion BUT LEAVE THE REST.

Save it.  Now you'll be able to hit the LiveSupport start URL without the error "Using themed css files requires a header control".

 Enjoy!

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AC7 Articles | Tech Support

Comments (3) -

Seth
Seth United States
11/7/2008 3:59:32 PM #

Hey Joe,

This goes for the Absolute Form Processor too. Couldn't get it to load until I found this comment.

-s

jpayne@ablemods.com
jpayne@ablemods.com United States
11/7/2008 4:12:38 PM #

Seth,

Thanks for the feedback and glad it helped you out.  I don't have enough personal RAM for all these little tidbits so the blog is a good place to store them Smile

Andrew
Andrew United States
12/16/2008 4:15:22 PM #

thanks for the help Joe. Now i can finally get this set up.

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